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Information for Professionals and Businesses

Professionals (Health, Social Care and Education)

If you are a professional working in health or social care or education, there are many ways in which you can support carers. Think Carer. 

Many carers do not think of what they do as being a carer – they see their role simply as looking after a loved-one. 

There are over 150,000 family carers in Leicester, Leicestershire and Rutland, many of whom are ‘hidden’ and do not know they are carers and that support is available for them. You can help by being proactive in identifying carers.

Here are some ways you can help:

  • Make sure that carers know that there is support available for them. Signpost or refer them directly to our services.
  • If you wish to refer a carer to us, please use the 'Contact Us' button below or phone us on 01162510999. You must ensure that you have explicit consent to share their details with us before making any referral. We will talk to the carer about our services and support, and explain how we store their personal information.
  • Be ‘carer aware’ and treat carers as partners in care by listening to their views and involving them appropriately.

Our advice and information line is also open to professionals who may want to gain further advice about any aspect of caring to enable them to best support their clients to continue in their caring role(s).


Do you know if any of your employees have caring responsibilities? Many carers do not talk about their caring situation at work. They may be struggling to juggle their paid employment with caring for a family member.

Here are a few ways you can help:

  • Take an interest in their caring situation and support then as much as possible. There are good practice tips, which you can find detailed here.
  • Make sure that carers know about The Carers Centre LeicesterShire and Rutland, signpost them to our services and encourage them to visit our website and to contact us via 0116 2510999. When a carer registers with us we send them a welcome pack with information about our services and they receive a monthly E-newsletter with useful updates for carers .
  • Leicester, Leicestershire and Rutland Councils works together with Employers for Carers to help support and keep hold of the carers in their workforces. Practical resources, advice and information is available online at Employment for Carers and is designed to help you look after staff who are juggling work alongside caring for someone. If you are interested in the umbrella membership of Employers for Carers, you can click here to find out more.
  • Please contact The Carers Centre LeicesterShire and Rutland if you would like a discussion about carers and how to support them in your workplace.
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