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Supporting Carers for Over 30 Years

We are a well known local charity, dedicated to supporting unpaid carers across the diverse populations and communities of Leicester, Leicestershire and Rutland. For over 30 years we have supported thousands of carers who provide vital support to family members or friends in many differing ways.

Here at The Carers Centre Leicester, Leicestershire and Rutland, we are here to help you with whatever support ​you need to care for your loved ones. We have a wide range of services for carers and work with many partners who provide other specialist services to support you and your family with your caring role.

To find out more about our services and the support we can offer you, please continue to scroll down this page or see our Find Support page. If you need information, advice or support, please contact us by pressing the button below.

Who is a carer?

A carer is anyone who looks after a family member, partner or friend who needs help because of their illness, frailty, disability, a mental health problem or an addiction and cannot cope without their support. The care they give is unpaid.

These people are called carers but many people would probably say they were just "looking after someone".

Please scroll down to see our services or contact us to find out more about how we can help you to care.

Our Services

Advice & Information Helpline

Our Advice and Information Helpline is a free and confidential telephone and email service for those who provide unpaid care by looking after someone who is older, disabled, has a long term condition, addiction or disease.

We also offer this service to any professional who is working with carers and needs information or advice.

Together We Care Groups

At these groups, carers are able to get together with other carers, find out a wide range of information about caring, gain the knowledge, skills and confidence to get the services they need, learn new tips to look after their own well-being.






Social and Activity Groups

At these groups carers can meet other carers, take time out from caring, relax and have fun

These include:

  • Crafty Carers
  • Creative Writing

  • Trips out & Events

Money and Welfare

We know how hard it can be when caring and also having to cope with difficult financial situations.

For information about all areas concerning money and welfare please click below to access our

'Making Every Penny Count' Toolkit to find out how to get support with Carer Grants, Discount Schemes, Benefits, Wills, Trusts, Power of Attorney and Paying for Care.

If you need help using the Toolkit please contact us and we will provide support.

Training and Information Sessions

We offer a training programme which includes useful information and skills that support carers.

These include:

  • Relaxation
  • Wills & Trusts, Power of Attorneys
  • Paying for long term care
  • Reducing Energy Costs, 

as well as a variety of interesting presentations from local charities and organisations.


Like all charities we could not do what we do without the help and support of volunteers who are willing to help out both behind the scenes and in group sessions.

We have volunteers helping with a range of tasks and offer training and support for all our volunteers.  

We are always on the lookout for any one who would like to learn new skills and have some fun whilst volunteering!

Engagement & Involvement

We aim to involve carers wherever we can in decsion making that affects their lives.

We offer supported opportunities for carers to get involved and influence the decisions that are made by services such as health and social care.

We provide  consultation sessions and workshops as well as sharing information about how to have your say through surveys and 1-2-1 interviews.


Respite Directory Support

Carers need respite (time off) and many people tell us how they struggle to take any time out for themselves because of their caring responsibilities.

We can support you to figure out what service could be best for you and the person you're caring for, whether that be a day centre, residential home, a sitter or even a short break away.

Speak to us about using our Respite Directory Service to help you find alternative care services.

What Our Carers Say

Without The Carers Centre I would be lost; it gives me time to be not just a carer but to be me again. 

~ Tracey

To read more about what our carers say 

please click on the 'What Carers Say' button below

Get in touch!

New Address

The Carers Centre 

c/o Voluntary Action Leicester 

9 Newarke Street

Floor 2



 Telephone Number

0116 251 0999


Mon - Thu: 9:30am - 4:00pm

Fri: 9:30am - 12.30pm

Sat & Sun: Closed


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